
Some forms of retail work better in a brick-and-mortar store than they do online.
Clothing and footwear, for example, benefits from the ability to try the items on. Even people who wear the same size across multiple brands sometime put on an outfit, a pair of sneakers, or some fancy shoes only to find that they don't fit right.
The internet shines, however, on items that don't need to be held, touched, or tried on. That has made some retailers more vulnerable than others.
Office supply chains, which includes Office Depot and Staples, have been in a slow, steady decline.
"Office supply stores as a sector employ some 60,000 people and bring in $10.3 billion in revenue in the U.S., which is projected to decline roughly 2% a year through 2026, according to research firm IBISWorld.
That has led to Office Depot closing more than half its stores since 2013, a process that has continued with the chain's most recent shutdowns.
Office Depot merged with Office Max in 2013, with the combined chain operating about 1,900 U.S. stores following the merger, according to the Dallas Morning News.
At the time of the deal, the two companies said they planned to close 400 stores. The industry was already in decline, according to FOX Business.
"Office supply stores are fighting a battle for relevance, with shoppers increasingly buying their paper, toner and technology online from Amazon.com Inc, drugstores or mass merchants. Analysts covering office supply stores have long called for consolidation in what they see as a cluttered sector whose sales crumbled during the last recession," FOX reported.
The company, which is no longer public, reported in a an SEC filing that it had 822 locations as of Nov. 5, 2025.
It has continued to shed locations since then, but no longer provides a store count since it does not have to report results as a private company.
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The following locations appear to be closed based social media reports, which TheStreet confirmed by using the chain's store locator tool and seeing that they are no longer listed.
Office Depot continues to close stores.
"The retailer is shuttering stores in Grapevine and in Irving, according to signage at the shops on Tuesday [June 30[. It's not clear when the sites will close. Both had window displays saying they would be open on Independence Day," the Dallas Morning News reported.
Office supplies like printer paper, pens, notepads, and more are commodities that people can buy without making a dedicated trip.
“Even supermarkets have an aisle for office supplies,” IBISWorld Lead Analyst Brigette Thomas told Retail Dive. “But I think the biggest is definitely Amazon.”
Amazon has taken office supply sales for much the same reason Walmart and Target took market share from Toys "R" Us years ago. Consumers no longer make a dedicated trip for many commodity purchases. Instead, they buy office supplies while they're already shopping elsewhere or simply add them to an online order.
"Amazon became the largest retailer in the United States in terms of gross merchandise value sometime in 2025, overtaking Walmart, Seeking Alpha reported Thursday (June 25), citing a report by J.P. Morgan.
IBISWorld data shows that the decline in the office supplies space has been steady.
"The firm noted that office supplies stores as an industry have suffered 'consistent revenue declines' every year going back to 2005, due both to competition and the digitization of work itself. The industry declined by an average annual rate of 6.7% since 2016, according to the data.
In order for the chain to survive, RTM Nexus CEO Dominick Miserandino believes that a major change is needed.
"In most cases, there's no reason to visit these stores just to buy office supplies," he told TheStreet. "One of the pivots I’ve been seeing recently though is the office supply stores becoming more in person, event, conference places where you could print your signs and other deliverables."
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